Privacy Policy
We are committed to protecting the privacy of our customers in providing a secure Online Shopping for garments commerce transactions.
When registering an account and ordering products from our Online Shop, customers will be asked to provide personal information including name, delivery address, telephone number, product selections as well as payment card details. All the Personal Information provided by the customers will be used to process orders and is collected with their knowledge and express authorization upon opening an Online Shop account. Consequently, some of this information will be shared with our partners, and in particular shipping and payment gateway vendors.
Customer’s Personal information may also be used for marketing research relating to us. It will not be used for any unsolicited communication to users unless so authorized by them. We will use our best endeavors to ensure that such data is kept secure at all times. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal information customers provide without their consent in writing and upon request. We will remove Customers’ personal information from its database when customers cancel their online account upon request by sending an e-mail to support@fittuo.com.
Customers may access, rectify, cancel and/or request that any erroneous information concerning their personal data be corrected in particular in the event that their personal details change.
We, from time to time, may collect information about customer’s usage of the website related with our preferences. We will use and analyze the collected information to administer, support, improve and develop its business to provide the customers with the best service and this information may be shared with its partner suppliers for analytical purposes only.
We use cookies to help keep track of its customer’s current shopping session and shopping basket content. This allows us to continuously improve the website and our customer’s shopping experience. If customers do not accept cookies, they will be unable to use the Online Shop.
We trust that our privacy policy demonstrates our commitment to protecting our customer’s privacy.
By using our website, customer agrees that it can place these types of cookies on customer’s device and access them when they visit the site in the future.
If customers want to delete any cookies that are already on their computer, please refer to the help and support area on the internet browser for instructions on how to locate the file or directory that stores cookies.
Note: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of the database, nor can we guarantee that information that customers supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by customers to our online platform is at their own risk. We recommend that customers do not disclose their password to anyone.
Grievance Redressal
Any grievances relating to delivery of products may be mailed to support@fittuo.com for redressal.